23 Online Moderator Jobs PAYING WELL In 2024!
Are you looking for legitimate online moderator jobs?
Well, you have come to the right place as we will delve into how to become a moderator, where to find these jobs and most importantly, how much money you can earn!
So many questions and all of them will be answered in today’s post.
When I was trying out different side hustles to make rent, finance my travels, and get food on my table, I found that an online moderator job is perfect for traveling nomads.
It gives you the flexibility of working remotely and provides a steady income.
The online world is massive and at times it can be wild; someone needs to tame it (this could be you:) ).
If you enjoy spending time on social media, you understand how message boards and forum sites work.
And if you’re looking for a really easy way to make some extra money then maybe you should consider online moderator jobs, part time content moderator jobs, or even spam moderator jobs.
23 Online Moderator Companies:
- Yelp
- Khoros
- Mod Squad
- Crisp Thinking
- Quiip
- Baby Center
- The Social Element
- Live World
- Ask.com
- Zynga
- ICUC Moderation
- Upwork
- Cloudworkers
- Facebook Group Moderator
- E-Moderators
- Labroots
- Wachsman
- MindSource
- AviaGames
- CrowdSourcedExplorer
Some of the links on here are affiliate links and I may earn if you click on them, AT NO EXTRA cost to you. Hope you find the information here useful! Thanks.
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What Is An Online Moderator job?
Before we get into where to find online moderator jobs, what exactly does an online moderator do?
The title online moderator is also known as a community moderator, “mod”, “CM” (chat moderator), e-chat moderator, or moderating agent.
But regardless of the title given, the job scope is the same.
Chat Moderator Job Description
An online moderator is someone who is hired to monitor a client’s chat room, message board, forum, blog, and or social media accounts.
Here’s some good news for anyone who is unenthusiastic about jobs that require making phone calls.
Home based chat moderator jobs fall under non-phone telecommuting opportunities which means you will work solely through the company’s website and communicate through the screen. Introverts rejoice!
Another perk about chat moderation jobs is that companies often offer flexible hours or shifts but more on that a little later on.
Quick note – If you are interested in online moderator jobs, it’s likely you have good attention to detail you are analytical and you want the flexibility of working online.
If that’s the case, you also sound like the perfect person to become an Online Proofreader!
I become an online proofreader with NO experience. It pays well and the projects are flexible.
I took this course, which trained me up and helped me find jobs within a few weeks!
Once you are trained up, you can find all the best proofreading jobs hiring now here :
What Does An Online Moderator Do?
You know when you see something offensive or inaccurate on social media and the post gets taken down?
Someone had to monitor these posts, comments, videos, etc., and follow a set of guidelines to establish if the content was in violation of those guidelines.
Now, let’s take a look into the roles they have to play!
- Online moderators ensure visitors or members on that particular site follow the rules and guidelines set by its owners.
Sometimes you may even have to settle disputes in chat rooms, forums, and message boards in the online community. People can get rowdy online and fearless behind a screen.
With online community forums on the rise, the need for online moderators is increasing steadily too.
Think of yourself as a peacemaker that also polices the mean virtual streets of the companies page in order to protect the client’s reputation and brand image.
- Companies will ask you to issue warnings to users who break the rules on a regular basis.
You will be in charge of issuing warnings to users who often break the rules of the site, and users that don’t adhere to the companies guidelines.
In some cases, you may need to ban users, delete their accounts, or place a temporary hold on their account if they are misbehaving, or have zero disregard for the rules.
Chat Moderator Meaning
But with that being said, moderators do more than step in when things get out of hand. Here are some of the tasks that also fall under the responsibility of online moderators:
- Respond To Comments
Interaction is important. People take the time out of their day to post comments and they deserve a response.
Comment moderator jobs include replying and responding to those comments accordingly.
- Answer Emails Or Queries
Occasionally, you may have to reply to emails about items or brand promotions. There may be confusion about a brand promotion or a question regarding items.
Some companies offer live chat assistance on their website but others employ web moderators to reply to emails.
Don’t worry too much about the responses because companies often provide a script for queries.
- Address Complaints
Complaints are part and parcel when it comes to business.
There will always be one out there and your job is to address these complaints quickly, resolve the problem and keep the customers happy.
Good customer service equals good brand image.
- De-escalate Situations
One comment, that’s all it takes to create a hostile environment.
Sometimes there will be an insensitive or derogatory comment made by members of the community and this can cause a virtual tussle.
A moderator swoops in, de-escalates the situation and removes any offensive content.
More advanced tasks include:
- Engage In Search Engine Marketing
If you’re a seasoned moderator, you may be familiar with matching social media content to current events to improve the website’s SEO and search rank.
- Conduct Metrics Analysis
Another task seasoned moderators do is conduct metrics analysis.
This is a fancy term that basically means that software tools are used to measure and report on the statistics of the post or offer.
Things like popularity, views, conversions, trending topics in forums and message boards, etc.
What Does It Take To Apply For Chat Room Moderator Jobs?
Experience aside (some companies may require experience) someone who wants to apply for online moderator jobs should have:
- Excellent written language skills
- Basic knowledge of how social media pages, chat rooms, message boards, and forum sites work
- Basic computer skills
- A working computer
- High-speed internet connection
- Sound judgment
- Ability to keep calm and remain level headed in tense situations
Can the chat moderator work from home? Yes!
This is the best part, you can do these chat moderator jobs remotely. So keep your eyes peeled for chat moderator jobs.
How Much Do Moderators Get Paid?
Sure, there are plenty of online moderator jobs from home to be had but do they pay well?
That depends on who you work for and what company employs you. The rates for wages can vary depending on your employer.
I’ve compiled a list of companies below that hire people for online moderator jobs and the pay scale ranges from as low as $9 an hour to $20 an hour on the higher end.
Which is decent money if you think about it.
Of course, it goes without saying that if you have experience and you’re able to conduct more advanced tasks, you’ll earn more.
According to this article, working full time as an online moderator or online community manager can allow you to earn anywhere from $31k to $70k annually.
Online Moderator Jobs
Do you like Bingo? Did you know that there are actually Bingo chat moderator jobs from home?
Yes, you heard that right.
Companies like Bingo Port hire people to be bingo chat moderators. They even have a whole article dedicated to being a bingo chat moderator.
Some other companies that advertise some of the best chat moderator jobs for Bingo chats are:
1.Tombola
Tombola are a company based in Sunderland which have online moderator jobs that let you work from home in the UK.
Although their moderators work from home, they recruit from the North East area of the UK so that employees can come to headquarters for training.
If you’re interested in online moderator jobs uk, have a look at their websites.
But I digress, enough about Bingo chat moderator jobs, here’s a list of the companies that hire people for online moderator jobs:
- Yelp
- Khoros
- Mod Squad
- Crisp Thinking
- Quiip
- Baby Center
- The Social Element
- Live World
- Ask.com
- Zynga
- Upwork
- ICUC Moderation
- Cloudworkers
- Facebook Group Moderator
- E-Moderators
- Labroots
- Wachsman
- MindSource
- AviaGames
- CrowdSourcedExplorer
Yelp
Experience needed: Unknown
Requirements: Jobs are based on various locations and occasional attendance at local events
How much you’ll get paid: Unknown
We all know Yelp as the platform that rates businesses but Yelp also hires community managers for moderation services.
The catch is that positions are often offered based on situational circumstances or applicants from select cities.
To apply for moderation vacancies on the website, applicants need to visit the “jobs” page and search for a vacancy in their area. on the site to know if their area has a vacancy.
Occasional attendance at local events is a requirement for these positions.
Khoros
Experience needed: Yes
Requirements: 1-3 years of experience in social media management or community engagement
How much you’ll get paid: The salary ranges from $16 to $21 per hour
Khoros is the result of the merging of two companies by the name of Spredfast and Lithium.
The aim was to create a powerful customer engagement platform that caters to customer care, community engagement, and social media management solutions.
Sounds this platform provides great content moderator jobs with no experience necessary!
Mod Squad
Experience needed: Yes
Requirements: Applicants are required to sign a non-disclosure agreement before they are allowed to sign up with the site
How much you’ll get paid: Mod Squad moderators make at least $9 per hour
Mod Squad was known as Metaverse Mod Squad back in the day. The company was founded in 2007 and works with quite a few big-name brands.
The e-moderator application process is also pretty straightforward -all you have to do is fill in a form and attach your resume.
Crisp Thinking
Experience needed: Yes
Requirements: Access to a speedy internet connection and good knowledge of social media
How much you’ll get paid: Social media moderators can earn £10 per hour, which roughly equates to $14 per hour
Founded in 2005, Crisp Thinking has become a leader in providing home based online moderator jobs.
They offer companies on social media online harm detection services through community moderators.
If you’re interested in working with chat moderation companies like Crisp Thinking, you can apply online by submitting your resume through their website.
Quiip
Experience needed: Yes
Requirements: Must be Australian or have a deep understanding of Australian culture
How much you’ll get paid: Unknown
Good news for all you Aussies living in Australia or abroad, Quiip is an Australian company that monitors social media platforms for their clients.
They hire online community managers that are called ‘Quiipees’.
If you’re an international applicant, you can still apply, as long as you have the right skills and have a deep understanding of Australian culture.
The e moderators application process is like any other, you submit a resume and cover letter.
But if you really want to stand out, then you could include an optional (and highly recommended) introduction video.
Baby Center
Experience needed: Yes
Requirements: Knowledgeable in the field
How much you’ll get paid: Unknown
Are you a parent, health-care professional or have experience or valuable knowledge in this field?
If yes, you can become an online chat moderator for Baby Center.
Baby Center’s mission is to provide the most helpful and trustworthy pregnancy and parenting information in the world.
Their website reaches over 51 million mothers and fathers at every corner of the globe.
To apply for their chat moderators jobs, just head on over to their website to look for further information on how to become a content moderator for them.
The Social Element (Formerly known as EModeration)
Experience needed: Yes
Requirements: Experience in community management or social customer care
How much you’ll get paid: A starting pay of around $15 to $16 per hour
Another company that offers paid moderator jobs is The Social Element.
Formerly known as EModeration, the company goes by the name The Social Element now and focuses on the online social media presence of companies.
The company was established in 2002 and have worked with brands like HBO, Smirnoff, Lego, Toyota and even the TV show Game of Thrones.
For e-moderators applications, head to their careers page, where you can find various e moderators jobs.
Online Moderator Jobs No Experience
Some companies may require you to have knowledge in a particular industry or experience working as an online moderator.
But there are a few that don’t require you to have either or any experience at all.
Here are a few companies that hire online moderators without any experience.
Live World
Experience: No
Requirements: Must be a resident of the United States
How much you’ll get paid: Between $7.50 and $20 per hour
If you live in the United States and you’re on the hunt for remote chat moderator jobs from home, Live World is your go-to.
Live World is a company that offers many services and online moderation is one of them. It’s a great place to start if you’re dipping your feet in the field and have no prior experience.
They often advertise part-time remote moderator jobs online to represent their clients as online chat moderators.
This is great for someone looking to start a lucrative side hustle without giving up their full-time job.
The pay does vary depending on your level.
Applicants with social media moderation experience and those that are multilingual are preferred but these aren’t requirements you need to fulfil to apply for a job at Live World.
Ask.com
Experience: No
Requirements: Excellent verbal and written communication skills
How much you’ll get paid: Unknown
Ask.com or JobVite is known for its online moderator jobs that include social media management for their clients’.
As long as you have excellent verbal and written communication skills, you can apply to be a moderator with Ask.com.
Zynga
Experience: No
Requirements: Must be based in the United States
How much you’ll get paid: Unknown
Another company that works with applicants based in the United States is Zynga.
They provide chat room moderator jobs from home for job seekers in search of community moderation jobs.
It is a requirement but applicants that have knowledge about online games and have good communication skills are preferred.
ICUC Moderation Services
Experience needed: Yes
Requirements: Unknown
How much you’ll get paid: The starting e moderators salary is $11 per hour
ICUC focuses on participation in forums and experiments through various social media platforms.
They are a social media agency that is all about management and engagement . They provide social media moderation, content moderation, and other customer services.
They offer remote work and anyone from anywhere in the world can apply to work for ICUC.
If you speak more than one language, you should consider applying for a job with them as they prefer applicants who can speak more than one language.
Alternatively, if you’re a frequent visitor on job boards, websites like Upwork often have online content moderation jobs.
Upwork
Experience: Entry-level
Requirements: The candidate should be fluent in English
Hours: Mondays to Sundays
Shift 1: 10 AM-4 PM EST
Shift 2: 4 PM-10 PM EST
Shift 3: 10 PM-4 AM EST
Shift 4: 4 AM-10 PM EST
What are they looking for?
They’re looking for someone that is committed to excellence and responsibility. A candidate that knows how to work from home and stays on top of daily hours and objectives.
What are your tasks?
You will be moderating all types of content such as comments, live streams, videos, photos, and more.
If you’re interested in more content moderation jobs, browse through these job boards for more options:
Just be sure to exercise some caution when searching for legit chat moderator jobs on these platforms.
Cloudworkers
Jobs like Cloudworkers aims to stimulate conversations and cultivate customer relationships by being a chat moderator.
In exchange, they provide flexible, exciting and uncomplicated chat moderator jobs no experience necessary.
Experience needed: No
Requirements: None
How much you’ll get paid: Unknown
Facebook Group Moderator
Most Facebook group’s admin personnel have little to no time to moderate the conversations in the group.
You can ask them if they want someone to keep tabs on the conversation. This is another way for you to discover chat moderator jobs online.
Experience needed: No
Requirements: Knowledgeable in the field
How much you’ll get paid: Unknown
E-Moderators
Other chat moderator jobs with no experience include this German company.
E-Moderators offers work from home content moderator jobs that provide competitive salaries paid weekly.
It has online moderator jobs to create an engaging user experience, build rapport and ensure the site’s customers leave with a positive experience.
Experience needed: No
Requirements: None
How much you’ll get paid: $0.26 per message
Labroots
If you love being in front of the camera, this job is for you. They seek talents to communicate and display professionalism on camera whilst moderating virtual events.
Experience needed: No
Requirements: Bachelor’s degree or equivalent in a Science related field
How much you’ll get paid: Unknown
MindSource
I bet you only Googled chat moderator hiring jobs without realising that the music industry also needs moderation.
As a lyrics moderator, you will need to help maintain top-quality music by verifying the accuracy of the content.
Does that not sound like music to your ears?
Experience needed: No
Requirements: Passion for music and lyrics
How much you’ll get paid: $19 – $24 per hour
CrowdSourcedExplorer
This travel resource was born right after the pandemic and provides advice and tips from locals. You can work as a website moderator by learning about your favorite destinations.
Join their team today by dropping your resume on the website.
Experience needed: No
Requirements: None
How much you’ll get paid: Unknown
Online Content Moderator Jobs – Some Experience
AviaGames
Bet you wouldn’t think of internet moderators in a fun and engaging industry.
Well, this gaming company is looking for user research moderators.
You will be in charge of conducting user testing and focus groups remotely.
Experience needed: Experience in user research in the games industry
Requirements: Bachelor’s Degree in Game Design, Psychology, or Computer Science
How much you’ll get paid: Unknown
Wachsman
This leading global communication and strategy company regularly posts online moderator jobs.
It is looking for individuals to engage with communities on Discord and Telegram on weekends.
Experience needed: 3+ years experience in online chat room moderation
Requirements: Experience within the crypto and blockchain industry is required
How much you’ll get paid: Unknown
As you can see we have listed so many online chat moderator jobs so take your pick and have at it.
How Can I Be A Good Online Moderator?
Anyone can become an online moderator but what separates the average moderator from the good ones? Here are a few tips to help you succeed:
Be Friendly
You are the person users turn to for help.
Whether it be helping them through navigating the site or answering their queries, being friendly and approachable is important because it also affects the company’s image.
Be Patient
As an online moderator, you may have to deal with some short-tempered people, de-escalate situations, handle offensive comments, etc.
These situations can get out of hand and you need to be prepared to help with any issue or issue no matter how annoying or time-consuming it may be.
Be Vigilant
Online moderators need to be aware of everything that’s going on.
You are the eyes and ears of that community and you have to make sure that everyone is adhering to the rules.
Increase Your Typing Speed
No one likes to see that speech bubble only to get a short response. Practice daily to increase your word per minute and answer queries or mediate situations with speed.
Not sure what your speed is or how to increase it?
You can take an online typing test (for free) through 10fastfingers.com and see what your typing rate is.
Be Objective
Guidelines are there to help keep things as clear as possible; it’s either white or black but occasionally, there will be grey areas and this is where you come in.
It’s important to remain as objective as possible and not let your feelings or opinions lead the discussion.
FAQ On Online Moderator Jobs
What Is A Moderator vs Admin?
An admin creates a Facebook group and has complete control over its settings while a moderator ensures the group’s rules and regulations are strictly adhered to.
Conversations online can get heated/ obscene because everyone on the internet is anonymous.
That is why the moderator needs to prevent the situation from escalating further.
What Are The 4 Duties Of A Moderator?
The duties of moderators include facilitating the introduction of participants (for online forums).
They are also tasked with encouraging healthy discussions, maintaining order, and ensuring the interactions are kept within the same topic.
Moderators are expected to be neutral participants throughout the sessions. To ensure consistency, a guideline for moderation is given.
Is Being A Moderator Easy?
It’s not an easy job, for sure. Moderators are often exposed to the abuse they may witness on social media.
It can range from physical or emotional abuse and affect their mental health. Some companies have even started to offer counseling on the side.
Employment can be seasonal/ casual, depending on the company’s requirements.
What Qualities Do You Need To Be A Moderator?
Being attentive and enthusiastic are among the many qualities you will need to have to be a moderator.
Besides that, injecting a bit of humor into the conversation to keep participants relaxed is also another skill that will come in handy.
This will then encourage information sharing and helps the moderator maintain a human connection.
What Does A Moderator Do On TikTok?
Mute or block accounts if needed and help manage live comments.
Having a team of moderators on this social platform assists users in ensuring a healthy virtual environment for its users.
TikTok users can add up to 20 moderators to their live streams, which is beneficial when dealing with large crowds online.
How To Become A Moderator On YouTube?
You can check YouTube’s official website for the respective job application.
Although AI does most of its clean-up work, human moderators still have to sift through the content to ensure it is safe for public viewing.
Note that this role has a high turnover, as moderators are exposed to graphic imagery/ comments daily.
Do Facebook Moderators Get Paid?
Yes, as of 2023, the average annual pay for a Facebook Moderator in the United States is $45,323 annually.
Although this is one of the higher-paying moderator jobs, it isn’t always advertised frequently.
So, keep your eyes peeled on Facebook’s career page to ensure you stand a chance!
Do TikTok Moderators Get Paid?
Yes, according to Indeed, moderators at TikTok are paid $18.70 per hour. This is 12% above the national average.
If you are employed at TikTok, expect to receive vision, dental and health insurance.
There is also paid time off, and they match your 401k (retirement) plan. Fitness subsidies are also thrown in.
How Much Does A Zoom Moderator Make?
The average hourly pay for a Virtual Moderator is $27.58 per hour.
While the handsome pay for Zoom sounds exciting, it does come with the following roles and responsibilities:
- Begin and end webinar
- Introduce the speaker and participants
- Watch for/ manage those who raise their hands
- Watch and control the chat box
Is Content Moderator A Difficult Job?
YES. An online moderator can be a difficult job as it can be highly stressful, and sometimes, it can be challenging to maintain a high pace without jeopardizing the accuracy of the job.
With lots of content to sift through and at a fast pace, maintaining the integrity and safety of online platforms requires a keen eye.
Can Anyone Be A Content Moderator?
Can anyone be a content moderator? What requirements and qualifications do you need?
Well, most e moderator applications require you to have a bachelor’s degree in a relevant field or equivalent work experience.
However, some remote content moderator jobs also accept applicants with a high-school diploma; having good literacy and analytical skills also helps.
What Are The Skills Of A Content Moderator?
A quick summary of what are the skills of a content moderator to put in your resume when applying for content moderator jobs from home.
Top Skills & Keywords for Content Moderator Resumes:
- Excellent attention to details
- Good at time management and prioritization
- Have knowledge of social media platforms
- Can conduct crisis management and conflict resolution
Do Chat Moderators Get Paid?
Do chat moderators get paid? Yes! According to ZipRecruiter, as of January 2024, a Chat Moderator in the United States gets paid an average of $30.93 an hour.
The top states that have the highest chat moderator jobs that pay weekly are Santa Clara ($1,576), San Francisco ($1,505), and Marysville ($1,487).
How Do I Become A Good Chat Moderator?
Planning to be an e-chat moderator and want to know how do I become a good chat moderator. Here are 5 things a great moderator needs to do:
- Set ground rules
- Be quick to respond to posts
- Keep an eye on conflicts and cyberbullying
- Create a safe and welcoming space for your community
- Encourage peer-to-peer moderation
Where Can I Find Chat Moderator Jobs UK?
If you want to know where can I find chat moderator jobs UK, here are some platforms where you can find chat moderator companies and entry level content moderator jobs in the UK.
Online Moderator Jobs in the United Kingdom:
- Indeed
- Jooble UK
- Cloudworkers -for chat moderator jobs worldwide
- E-Moderators – for freelance content moderator jobs
What Is A Discord Moderator?
A Discord moderator ensures that their Discord server is a safe, healthy environment for everyone. Moderators can ban or suspend people who violate the server’s rules.
The Discord platform is used to host chats, videos, and voice chats and is divided into servers of small communities.
Is It Hard To Be A Discord Moderator?
No, it is not hard to be a Discord moderator, but there are challenges.
You must know the rules and policies of the server you are moderating, be able to enforce them, and resolve conflicts.
One of the most difficult aspects of being a Discord server moderator can be finding new people to help you moderate your community.
What Is The Highest Pay For A Discord Moderator?
The highest pay for a discord moderator is $108,000 annually.
According to ZipRecruiter as of January 2024, a Discord moderator’s average pay per hour is $30.93 an hour.
Content Moderator Jobs No Experience Necessary!
Well, there you have it folks, online moderator jobs and more!
If you like being online, working from home, and you feel like you’re someone that can deal with heated online situations diplomatically.
Then maybe you should consider a job as an online moderator. Who knows, with the experience you gain in the field, you may even turn it into a career path.
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